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Which responsible gambling tools does Jetsetspins Casino give you?

Play only from 18+, and every Jetsetspins Casino account carries deposit limits, loss limits, session reminders, time-out periods and self-exclusion.

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UK licensed since 2007Regulated by the UK Gambling Commission, license 39117-1626-R-689299

Protection at a glance

Responsible gambling essentials at a glance

Here is the short version, so nobody has to hunt for the age, the regulator or a helpline number.

Minimum age18+

Regulator and licenseUK Gambling Commission, 39117-1626-R-689299

National registerGAMSTOP

National helpline0808 8020 133

Limit questions[email protected]

Protection built in

Ways to keep a session within reach

After this you will know which control to reach for and the moment it helps most.

Decide what leaves your bank

A deposit limit caps how much can reach your balance over a set period, so the money you bring in stays planned; switch it on before your first session and adjust it as life changes.

Known cost, no chasing

A loss limit stops further play once losses in a period reach the level you chose; it suits anyone who wants a fixed line for a night rather than a running total.

When the evening slips by

Session reminders tell you how long you have been playing, and a gentle nudge helps when play stretches past what you intended; switch one on if you lose track of the clock.

A break, then a decision

A time-out periods pause puts your account on hold for a stretch you choose, with no play and no new deposits; it fits a busy week or a spell when you want distance.

Full closure for a chosen span

Self-exclusion closes your account to play for the period you select, and it is the firmest step here; choose it when limits have not been enough and you want a clean stop.

You are ready to set it

From intention to a limit that is live

This block settles where the setting lives, which kind to pick and how to confirm it stuck.

Menu, then profile

Open your profile from the menu once you are signed in, then look for the section that holds your personal settings. Check that you are in your own account before anything else.

Settings, not payments

Inside that area, find the limits section rather than the payments one, because limits sit with account settings. Everything you can switch on for control lives here.

Pick the worry first

Choose deposit, loss or session time, depending on the habit you want to steady. Pick the one that matches your worry, since each one guards a different part of play.

Now confirm it shows

Save the setting and then return to the section to read it back, since a limit you cannot see is one you cannot trust. Message the team if it is missing.

Choose how long your break should last

Hours away from the table. A time-out is a short pause you set yourself, for a break of hours or days. Open it in your account settings and your play stops for the period you choose. Deposits stay blocked until the pause ends.

A long closure of your account. Self-exclusion closes access to your account for a longer stretch of months. You start it in the same settings area, and it cannot be lifted early, even if you ask. Your balance stays yours to withdraw once it ends.

Protection across UK sites. GAMSTOP is the national self-exclusion scheme, run by The National Online Self Exclusion Scheme Limited. You register online as a UK resident, with email verification, for a minimum of six months. It takes up to 24 hours to start. gamstop.co.uk

A household where age is respected

Check age before you deposit. Nobody under 18 can open an account, and identity documents are requested before any money leaves. Should a younger person try, registration simply stops.

Is it worth putting on a family phone? Blocking software on a shared phone or laptop hides gambling sites from everyone who uses it. Install it once and the household is protected without a conversation.

Support for the people watching. A calm talk about money, not shame, usually opens more than an accusation does. The National Gambling Helpline advises relatives as well, free of charge, at any hour.

Free and confidential support

Free, private support across the UK

Listening without judgement is how we would want anyone to be treated.

National Gambling Helpline (GamCare)

Trained advisers run the National Gambling Helpline around the clock, free, for players and for relatives. They offer advice and point you to local support. You can also reach them by live chat. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Peer-led meetings welcome players and families, with no appointment and no cost. Some meetings are mixed, so relatives can come along. Reach the service by phone to find your nearest group. gamblersanonymous.org.uk

Notice these before you top up again

Catching these signs early keeps a hobby from turning into a worry, and it costs nothing to say so. A limit set before play, or a pause of a few hours, is the first step.

See yourself in a few of these, and it is worth a pause before your next deposit.

Checking the balance before you say hello
Chasing the money you put in earlier
Spending more than you planned, again
Hiding how long you were on the site
Borrowing to keep the session going
Feeling flat or restless away from the games
Promising to stop tomorrow, every tomorrow

Plain answers

Limits, pauses and exclusion

Straight answers on how protection works here, so you know what to expect before you change anything.

Why is proof of age needed before I can play?+

Only people aged 18 or over may hold an account here, so we check your age through the identity document you send us. That check is part of the verification you complete shortly after signing up, and it keeps anyone under 18 away from real-money play. Nothing is paid out until it is done.

Can I ask your team to shut my account for good?+

Yes. Send a written request to [email protected] and the account is closed rather than paused, so the tools inside it stop being available to you. If you would like to come back later you can open a new one, so keep using the helpline and your local support while you decide.

Will one exclusion here cover every other casino too?+

No. An exclusion set inside your Jetsetspins Casino account blocks play with us and nowhere else, so you should register separately with GAMSTOP if you want the block to reach other licensed sites. GAMSTOP takes up to 24 hours to come into effect and UK residents can register there directly.

Once my self-exclusion starts, can I undo it?+

No. A self-exclusion runs for the whole period you picked and cannot be lifted part-way through, whether you chose 6 months, 1 year or 5 years. The block ends only when that period runs out, which is exactly why the choice deserves a calm moment rather than a rushed one.

My partner loses too much; where can I find advice?+

The National Gambling Helpline on 0808 8020 133 is free and open around the clock, and its advisers talk to relatives and friends as well as to players. They listen, explain what support exists nearby and take no side. Gamblers Anonymous also welcomes family members to its meetings.

How do I change a deposit limit I set earlier?+

Open the same section of your account where you set it and choose a new amount; there is no need to contact us. Whether a new figure takes effect straight away depends on whether you are lowering it or raising it, so the page will show you before you confirm. Any change applies from the next deposit.